At Mr. Rico Pools and Spas, your privacy is of utmost importance to us. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to protect your personal data. By visiting our website or using our services, you agree to the practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our services. The information we gather falls into two categories: personal information and non-personal information.
- Personal Information: This includes data that identifies you directly or can be used to contact you. It may include your name, email address, phone number, mailing address, and payment information. We collect this data when you interact with our website, subscribe to our newsletters, request services, or make purchases.
- Non-Personal Information: This refers to data that does not directly identify you but helps us understand how users interact with our site. This includes browser type, IP address, device type, operating system, pages visited, and other anonymous usage data. This data helps us enhance the user experience and troubleshoot website issues.
How We Use Your Information
We use the collected information for a variety of purposes, including:
- Providing Services: To process your orders, requests, and services you’ve asked for, including customer support, shipping, and billing.
- Personalization: To customize your experience based on your preferences and previous interactions.
- Marketing and Communication: To send promotional emails, newsletters, and updates about our services, products, or offers that may interest you. You can opt-out of marketing communications at any time.
- Improving Website Functionality: To improve the performance, functionality, and security of our website, making it easier for you to use.
- Compliance with Legal Obligations: We may use your information to comply with legal requirements or resolve disputes, as necessary.
Data Sharing and Disclosure
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers who help us with payment processing, shipping, website hosting, or marketing.
- Legal Compliance: If required by law, or in response to legal requests, we may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, safety, or property of our company, employees, or customers.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. We employ secure data storage and encryption technologies to safeguard your data. However, please note that no security system is entirely infallible, and we cannot guarantee complete security.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect non-personal information and improve your user experience. Cookies are small files stored on your device that help us analyze website usage, remember your preferences, and customize your experience. You can control cookie settings in your browser, but disabling cookies may affect your experience on our site.
Your Data Protection Rights
You have certain rights regarding the personal data we collect:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can correct any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in emails or contacting us directly.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
